As of today, users who download single image files from the ARTstor Digital Library will receive a zip file that contains a JPEG image and an HTML file with the associated metadata (find out why here).
Many versions of Windows come equipped with a built in zip program, but if you need to install a program on your PC, ARTstor recommends 7-Zip, available free at 7-zip.org. Mac users will not need to install software to handle zip files as it is already built into OS X.
We recommend that you clear the cache and restart your Web browser before first downloading images today.
If you have any questions, please do not hesitate to contact User Services at firstname.lastname@example.org.